Features ·

Client and vendor portals: a shared view without losing control

Email threads are where translation projects go to get confused. Role-scoped client and vendor portals give everyone the view they need without exposing your internal workspace — and without costing a seat.

The Glosseum roles and permissions screen behind the client and vendor portals

Most of the confusion in a translation project is a communication problem wearing a project-management costume. A client asks for status; a vendor asks for the brief; a file gets attached to the wrong reply. Portals fix this by giving each party its own door into the work.

Why email threads break down

An email thread has no single source of truth — it has as many versions of the truth as it has participants, each with a slightly different subset of the messages. The moment a project spans more than a couple of exchanges, the thread stops being a record and starts being a liability.

What a portal changes

  • A client sees the status of their own work, and only their own work.
  • A vendor sees the jobs assigned to them, with the brief and files in one place.
  • Your internal workspace — other clients, other vendors, margins — stays private.

The detail that matters commercially

Portals should not cost you money to hand out. In Glosseum, clients and vendors have their own sign-in and never consume one of your paid team seats — so giving everyone the right view is a workflow decision, not a budget one.

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